Frequently Asked Questions

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  4. What are linked profiles?

Linked profiles (linked patients) allow you to add additional profiles to your app, such as family members, dependents, or persons in your care. To do this, you need to submit a link request from the app. When the request is approved, you can perform the following actions on behalf of the linked profile(s):

  • Submit a new prescription
  • Initiate the transfer of prescription(s) from another pharmacy
  • View medications, including current and past
  • View patient profile information
  • Submit an update to their patient profile
  • Order medications, including receiving the pickup barcode if applicable

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