Frequently Asked Questions

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  4. I no longer have the email address I use to log in to the app.

Please call the pharmacy to update your profile with the new email address.

After the profile has been updated, log out of the app and then re-register with the new email address. The registration information should match the information in the pharmacy profile. If it does not match, however, please continue and submit the registration request as a new patient. The pharmacy will find and associate any existing prescriptions with your account.

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